Business Policies

Our Mission

At Dyer Straights LLC, my passion is to breathe new life into vintage straight razors, restoring each blade to its original splendor. Every razor is meticulously crafted to deliver an exceptional shaving experience, designed to be treasured for a lifetime and passed down to future generations. My commitment is to provide you with a heirloom-quality razor that combines historical craftsmanship with timeless performance.

Contact Us

Your satisfaction is my priority. If you have any questions about a razor, its restoration, or your order, please reach out. I’m here to assist you promptly and personally.

Email: dyerstraightsllc@gmail.com

Response Time: I aim to respond within 24 hours, Monday through Friday.

Return Policy

I stand behind the quality of every razor I restore and offer a 14-day money-back guarantee for domestic customers to ensure your complete satisfaction.

Eligibility: Returns are accepted within 14 days of delivery, provided the razor remains unaltered and in its original condition (no honing, stropping, or modifications).

Process: Contact me to initiate a return and receive instructions. Return shipping costs are the responsibility of the buyer unless the razor is defective or incorrectly described.

Refunds: Full refunds, excluding shipping fees, will be processed within 5 business days of receiving the returned razor.

International Customers: Unfortunately, returns are not accepted for international orders due to shipping complexities. I apologize for any inconvenience and encourage you to contact me with questions before purchasing to ensure confidence in your selection.

International Orders

I’m delighted to offer my restored razors to customers worldwide. Please note:

Customs and Duties: International buyers are responsible for any customs fees, import duties, or taxes imposed by their country.

Shipping: International orders are shipped with tracking where available, but delivery times may vary based on destination.

No Returns: As noted above, returns are not accepted for international orders. Please review product details carefully or contact me with questions prior to purchase.

Razor Care and Maintenance

To ensure your straight razor remains in pristine condition for years to come, please follow these care guidelines:

Cleaning: Rinse the blade with warm water after each use to remove lather and debris. Dry thoroughly with a soft, lint-free cloth to prevent rust.

Stropping: Strop the blade before each shave using a high-quality leather strop to maintain edge alignment.

Storage: Store in a dry, low-humidity environment, ideally in a protective case or pouch, with a thin layer of corrosion-resistant oil (e.g., camellia or mineral oil) applied to the blade.

Honing: Periodic honing by a professional is recommended to restore the edge, typically every 6–12 months depending on use.
For detailed care instructions, please refer to the guide included with your purchase or contact me for assistance.

Warranty and Repairs

Each restored razor is warranted against defects in craftsmanship for 30 days from delivery. If you encounter an issue due to restoration work, contact me to arrange a repair or replacement at no cost. This warranty does not cover damage from misuse, improper maintenance, or modifications. For razors requiring future maintenance (e.g., honing or scale repair), I offer professional services at competitive rates—please inquire for details.

Commitment to Quality

Every razor is hand-restored with precision and care, using traditional techniques to preserve its historical integrity and performance. I source only authentic vintage razors from reputable manufacturers, ensuring you receive a piece of cutlery history. If you’re not completely satisfied, I’m dedicated to making it right.

Thank you for choosing [Your Business Name]. I look forward to providing you with a razor that elevates your shaving experience and becomes a cherished keepsake.